Question
How do I setup Actatek time clock devices?
Answer
ACTAtek Devices
First Time Setup
Follow these steps to set up your ACTAtek device for the first time. If using multiple time clocks please see the note at the end of this topic:
- Connect the power and network cable to the device. The installation instructions that came with the package cover this in detail.
- Configure the IP address of the device. You will want to use a fixed (static) IP address. Press the menu button on the device, which is the second button down from the top-right corner of the keypad. You will be prompted to log in - use the following values:
Login ID |
A999 |
Login Password |
1 |
Press the arrow buttons on the bottom row of the keypad to move the selection to the "IP Setting" menu, then press the enter button (the lower-right-most button on the keypad). Then change the following values:
Subnet Mask |
The subnet mask, for example 255.255.255.0 |
DHCP |
Turn this off since we are using a fixed IP address |
IP Address |
The TCP/IP address of this device, for example 192.168.0.100 |
Gateway |
The default gateway, for example 192.168.0.1 |
The network protocol used by the ACTAtek device is HTTP/HTTPS, so you may need to make sure that those ports are allowed if any firewalls are between the device and the Pacific Timesheet software.
The remaining setup steps will be performed from the device's web-based administration interface.
- Using a browser, enter the administration web page address for this device:
http://192.168.0.100
Replace the IP address above with the value appropriate for yours. Log in as the Super Admin with the following values:
Login ID |
A999 |
Login Password |
1 |
Login Level |
Super Administrator |
Note that the login ID and password is case-sensitive (whereas for Pacific Timesheet only the password is case-sensitive).
- Click the Terminal Clock link on the navigation panel on the left side of the page. Set the following values as appropriate:
Date |
The current date |
Time |
The current time |
Time Zone |
The appropriate time zone for this device |
Note: You have the option to use SNTP (Simple Network Time Protocol) to automatically adjust the device's clock. This is not needed, however, as Pacific Timesheet will automatically keep the device clock synchronized. |
- By default the ACTAtek device will record every access as an IN punch. This is useful if you are using multiple devices and your employees may punch in on one device but out on another. If you require your employees to punch in and out on the same device you should set the device to record both IN and OUT punches. To do this click the "Authentication/Log Setup" link on the left side of the page, then enable the "Auto IN/OUT" and "Auto Reset IN/OUT" settings.
Adding Employees
Employees (also called Users by the ACTAtek device) are generally best added at the device, a necessity if using fingerprints. To add a new user to the device follow these steps:
- Press the menu button on the device, which is the second button down from the top-right corner of the keypad. You will be prompted to log in - use the following values:
Login ID |
A999 |
Login Password |
1 |
- Choose the "Add User" menu and press the enter button (the lower-right-most button on the keypad). Your options will include, depending upon the model, either fingerprint, smart card or password. Choose the desired authentication method and press the enter key. You will be asked for a user ID, which can be up to 20 characters (digits plus the letter A, B or C). Enter the desired user ID and then follow the instructions for recording fingerprints, smart card information or a password.
- Using a browser, log into Pacific Timesheet and create an employee to match the one just created on the device. Make sure either the employee's Login Name, Employee ID or Time Clock ID field matches the user ID entered on the device. The Time Clock ID field is an optional custom field to use when you cannot use the login name or employee ID fields. To create this, go to the Employees > Manage Custom Fields page and add a new text field named "Time Clock ID".
Note: It is important that the Pacific Timesheet employee Login Name, Employee ID or Time Clock ID field match the user ID on the device, otherwise the employee's timesheet will not synchronize with the device. |
Note: If you replace an old or defective device with a new one, you should also delete the device entry from the list and re-add it. Otherwise you may find the system will not synchronize with the new device. |
Note: Using Multiple Time Clocks
When implementing multiple ACTAtek time clocks you have two major configuration options:
- Stand Alone Configuration (Default)
In this configuration each time clock acts as a stand-alone device. In this configuration, each clock must be individually configured, with users enrolled at each device. Each device must be added to Pacific Timesheet for synchronization.
- Master/Client Configuration
In this configuration you define one of your time clocks as the master device. Then every other device is defined as a client and configured to synchronize with the master device. In this configuration you only need to configure and enroll users at the master device. Only the master device should be added to Pacific Timesheet for synchronization as it will collect access logs from the client timeclocks.
Note: Do not add client devices to Pacific Timesheet for synchronization or you will get duplicate timesheet data. |
Note: Resetting the Super Admin (A999) Password
For security reasons, there is no way to manually reset the device back to its factory settings or otherwise reset the Super Admin (A999) password. If you have forgotten your Super Admin password please do the following:
- Email the serial number and IP address of the unit to support@actatek.com, letting them know you want to reset the Super Admin password. To get the serial number and IP address press the Enter button on the ACTAtek unit six times and it will display the information.
- You will be emailed a link to a password recovery patch, which will, for security, expire after 48 hours. Download this patch to your local computer.
- Open a browser on your local computer and go to the recovery page of the ACTAtek unit, as described in the email response from ACTAtek. For instance:
http://192.168.1.88/cgi-bin/recovery.cgi
- Upload the recovery patch as per the instructions on this page. Once the upload is completed you will be able to log in as the Super Admin: A999 with password 1.
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