Why are time entry rounding rules not running?

Question

Why are time entry rounding rules not running?

Answer

Background

When a single user's time entry rules are not running, and all other users time entry rules do run, it's usually caused by the single user's behavior.

How rules work

Pacific Timesheet has certain timesheet template and time entry validation rules. When saving a timesheet, these validation rules are run in this certain order:

1. Timesheet template rules run first
2. Time entry rules run second

When a timesheet template validation rule is violated, the user will receive an error. Until that error is fixed, the time entry rules will not run. 

Example Use Case

System setup>

Timesheet template> 
Timesheet Fields:
Project, Required, Work Only

Time entry rules>
Rounding - Round time entries to the nearest 15 minutes.

User behavior:

1. The user enters 8.1 hours, but not a project value, and saves the timesheet.
2. The timesheet display this error message: "Project is required."

Results:

1. The system will save the 8.1 hour time entry
2. The Round time entries to the nearest 15 minutes will not run
3. The system will display the unrounded 8.1 hour time entry.

The fix:

1. The user selects a Project value.
2. The user saves the timesheet again.
3. The "Project is required" error message will not display.
4. The round time entries to the nearest 15 minutes will run.
5. The system will display the rounded 8.00 time entry.